Latinos represented in transit industry.
Latinos In Transit Strives To Increase Representation in Transit Industry
The events of last year brought to light racial inequities in many areas of our society, including the lack of diversity and equity in the transit industry. There has been a long-standing... READ MORE
Customer Communication
By Hugh Mose, Transit Industry Liaison, Avail Technologies In February I wrote about four types of customers that I believe every transit system has – your riders, your employees and... READ MORE
Who is Your Customer?
By Hugh Mose, Transit Industry Liaison, Avail Technologies Over the course of my 35+ year career managing small transit systems, I have learned that customer service is much more... READ MORE
How Data Can Help Prepare for Funding Cuts
No one likes to think about funding cuts, but given the instability in the government, it’s by no means a guarantee that additional federal funds will be coming to transit agencies this... READ MORE
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