
Latinos In Transit Strives To Increase Representation in Transit Industry
The events of last year brought to light racial inequities in many areas of our society, including the lack of diversity and equity in the transit industry. There has been a long-standing... READ MORE

Customer Communication
By Hugh Mose, Transit Industry Liaison, Avail Technologies
In February I wrote about four types of customers that I believe every transit system has – your riders, your employees and... READ MORE

Who is Your Customer?
By Hugh Mose, Transit Industry Liaison, Avail Technologies
Over the course of my 35+ year career managing small transit systems, I have learned that customer service is much more... READ MORE